Frequently Asked Questions
Everything you need to know about your Ring Premier experience.
How do I determine my correct ring size?
We provide a comprehensive Ring Size Guide on each product page. You can measure your finger using a piece of string or a strip of paper, then compare the circumference to our size chart for the perfect fit.
What materials are used in Ring Premier jewelry?
We use premium materials including 925 Sterling Silver, 14k and 18k Gold plating, and high-grade ethically sourced gemstones. Each product page lists specific material details and care instructions.
How long does shipping take and is it tracked?
Standard shipping typically takes 3-7 business days within the domestic region. Once your order is dispatched, you will receive a confirmation email containing a tracking number to monitor your delivery status.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. If your ring doesn't fit or you've changed your mind, you can initiate a return or exchange through our online portal.
Will your rings cause skin irritation or turn my finger green?
No. Our jewelry is nickel-free and lead-free, crafted with high-quality precious metals and protective coatings to ensure they are hypoallergenic and safe for sensitive skin.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.